Accessibility
Viewing Website documents
To download and open documents on this website you will need to install Adobe Acrobat Reader.
To download Adobe Acrobat Reader click the logo. 
Text Resizing
Text on this website can be resized larger or smaller using the following commands on your Internet Browser toolbar.
| Internet Explorer 7 (PC): |
Page -> Text Size |
| Internet Explorer 5, 5.5, 6 (PC): |
View -> Text Size |
| Internet Explorer 5 (Mac): |
View -> Text Zoom |
| Netscape 6, 7, Mozilla: |
View -> Text Zoom |
| Opera 7: |
View -> Zoom |
| Safari (Mac): |
View -> Make Text Bigger |
| Firefox: |
View -> Text Size -> Increase |
Access Keys
You can also navigate this website using Access Keys.
To activate these select ALT + 'access key code' then press Enter.
Main Menu Access Key List
| Access Key |
Main Menu Page |
| 1 |
Home |
| 2 |
Contact Us |
| 3 |
Site Map |
| 4 |
Glossary |
Side Menu Access Key List
To navigate side menu options using access keys. These are determined by letter in the order of the link you require in the list
(i.e. 1st option = access key 'A', 2nd option = access key 'B', 3rd = access key 'C' and so on ..)
e.g.
Example #1
A - Home
B - Our Approach
C - Service
Example #2
A - Home
B - Our Approach
C - Customer Service Cycle
D - Service
E - Key People
